~/work/facility-management-system · Custom software
SaudiPak Facility Management System, Dashboard UX and Full-Stack
Overview
A facility-management platform for the SaudiPak tower: complaints, job slips, tenants and occupancy, plant-room logs, janitorial duty, security and CCTV, with role-based access for 260+ users across 6 roles.
The challenge
Running a commercial tower meant paper job slips, WhatsApp complaints and plant-room logs on clipboards. Management had no single picture of what was open, who was on duty or how the building was performing.
problem / solution
What we set out to fix
Problem
- Tenant complaints arrived by phone and chat, with no tracking.
- Job slips, duty rosters and plant logs were on paper.
- Six kinds of staff needed different access to the same data.
Solution
- Complaints and job slips tracked from first response to resolution.
- Hourly plant-room logs and daily janitorial rosters.
- Tenants and occupancy by floor and lease.
- Role-based access and productivity dashboards.
process
How we built it
01
Research
Mapped the tower's daily operations: complaints, job slips, plant rooms and security.
02
UX design
Grouped the work into operations, building, and people and access.
03
UI design
A calm stone-and-green system made for long days of data entry.
04
Build
Led a 3-person MERN team with a Next.js front end and real-time APIs.
features
What it does
feature 01
The whole tower at a glance
- Occupancy, open complaints, job slips and staff on duty in one overview.
- Every floor, tenant and lease in one occupancy map.
feature 02
From complaint to closed
- Tenant complaints tracked from first response to resolution.
- Job slips assigned to technicians and tracked by status.
feature 03
The building behind the building
- Hourly logs for boilers, chillers and generators.
- Security operations, incidents and CCTV coverage.
stack.md
The tech stack, and why we used it
Next.js and ReactDashboards and long data-entry forms for six different roles in one app.Node.js with real-time APIsComplaints and job slips update for everyone as they change.MongoDBPlant logs, duty rosters and complaints all have different shapes, and a document database handles that without constant schema changes.Tailwind CSSA calm, consistent interface for people who use it all day.users.md
Who uses it
260+ users across 6 roles
Each role sees the part of the tower it runs.
Tenants
Complaints are tracked from first response to resolution.
Technicians and plant staff
Get job slips and log boilers, chillers and generators hourly.
benefits.md
Benefits
- Management has one picture of what is open and who is on duty.
- Paper job slips and clipboards are gone.
- 15+ pool cars are booked in the same system.
cost.md
Cost benefits
- Staff stop re-entering the same information across paper and chat.
- One platform replaces separate tools for complaints, rosters and logs.
screens · 8
Every screen
Scroll sideways through the product.
Typography
Aa
Outfit + Public Sans
Outfit gives the tower's numbers a clean, architectural feel; Public Sans, built for public services, keeps logs and rosters readable all day.
colours
built with